All work

Harbour Street Bakery

Ordering that works at 7am

A new website and click-and-collect ordering for a family bakery with three shops.

A new website and click-and-collect ordering for a family bakery with three shops.

Client

Harbour Street Bakery

Client

Harbour Street Bakery

Year

2026

Role

Design and build

Services

Website, online ordering, photo direction

Loaves and pastries piled on a market stall under a striped awning

Outcome

Outcome

41% of weekend orders now come in online

Visit the live site

01 / The problem

01 / The problem

Orders came in by phone, text and social media messages, and the morning team spent the first hour of every shift copying them onto a whiteboard. The old site still showed last year’s opening hours and had no way to order.

02 / The approach

02 / The approach

I spent two early mornings behind the counter before drawing anything. The site is built around one job: order by 9pm, collect from 7am. Each shop has its own page and hours, the menu comes from a sheet the team already keeps, and orders print straight to the kitchen.

03 / The result

03 / The result

Phone orders halved within six weeks and the whiteboard has gone. The team change the menu themselves, and nobody has asked me to update opening hours since launch.

A laptop open on a wooden table, showing a landscape photo
A hand holding a phone with a blank screen against a dark background

Available for work from November

Projects from £3,000

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Tell me what you’re making, when you need it and roughly what you’d like to spend. I reply to every enquiry within two working days.

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